Data controller
The controller responsible for the processing of personal data described in this Privacy Policy is:
HostRev Solutions
Trading as Costa Guide · Eenmanszaak (sole proprietorship)
2e Wormenseweg 75, 7331 VD Apeldoorn, Nederland
KvK: 42073239
Email: info@costaguide.co
Costa Guide is a trade name of this controller. For any privacy request you can use the contact details above.
Introduction
Costa Guide respects your privacy.
This Privacy Policy explains what personal data Costa Guide may collect, how it may be used and what rights you may have.
Costa Guide is a digital guide, recommendation and referral platform. In most cases, users who book or purchase external services do so directly with third-party providers. Those providers process personal data under their own privacy policies.
Data Costa Guide may collect
Costa Guide may collect or process the following types of data:
- technical data, such as IP address, device type, browser type, operating system, language settings and general technical identifiers;
- usage data, such as pages viewed, buttons clicked, QR scans, referral source, session activity and interactions with offers;
- location-related data, if shared by the user, inferred from a QR code, connected to a partner location or based on general device or browser context;
- contact data, such as name, email address or message content if you voluntarily contact Costa Guide;
- partner and referral data, such as partner ID, QR code ID, campaign ID, location ID, SubID or affiliate tracking reference;
- cookie and analytics data, subject to consent where required;
- limited conversion or attribution data received from affiliate networks or external partners, where available.
Costa Guide generally does not receive full booking, payment or traveller details from external providers unless this is specifically shared by you, by an integrated provider or through a specific platform feature.
How Costa Guide uses data
Costa Guide may use data to:
- operate and improve the platform;
- show relevant recommendations;
- understand scans, clicks and user interactions;
- attribute referrals to partners;
- analyse platform performance;
- measure affiliate and campaign performance;
- prevent fraud, misuse or technical abuse;
- communicate with users who contact Costa Guide;
- maintain security;
- comply with legal obligations;
- improve user experience and platform relevance.
Affiliate and partner tracking
Costa Guide may use referral links, QR codes, tracking parameters, SubIDs, click IDs, campaign IDs or similar technologies to understand which partner, location, campaign or channel referred a user.
This is mainly used for analytics, commission attribution, partner reporting and platform optimization.
Where cookies or similar technologies require consent, Costa Guide will request consent where required by applicable law.
Partner reporting should generally be aggregated, referral-based or limited to what is necessary. Costa Guide does not aim to unnecessarily identify individual users in partner reports.
Third-party providers
When you click external links or use third-party services, those external providers may collect and process personal data under their own privacy policies.
Costa Guide is not responsible for the privacy practices, data collection, cookies, payment flows or terms of external providers, websites, apps or affiliate partners.
You should review the privacy policy of the relevant external provider before booking, purchasing or submitting personal data to them.
Cookies
Costa Guide may use cookies and similar technologies. More information is available in the Cookie Policy.
Legal bases
Depending on the context, Costa Guide may process personal data based on:
- your consent;
- Costa Guide's legitimate interests, such as improving the platform, measuring performance, preventing misuse and understanding referral activity;
- steps taken at your request;
- compliance with legal obligations;
- contractual necessity where a direct relationship exists.
Data sharing
Costa Guide may share limited data with:
- hosting providers;
- analytics providers;
- affiliate networks;
- technical service providers;
- security and infrastructure providers;
- business partners in aggregated or limited form;
- professional advisers;
- authorities or legal parties where required by law.
Costa Guide does not sell personal data to third parties.
Data retention
Costa Guide keeps data only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted for legal, security, accounting, fraud prevention, dispute prevention or legitimate business reasons.
User rights
Depending on your location and applicable law, you may have the right to:
- access your personal data;
- correct inaccurate data;
- request deletion of data;
- object to certain processing;
- restrict certain processing;
- request data portability;
- withdraw consent where processing is based on consent;
- lodge a complaint with a data protection authority.
To exercise your rights, contact Costa Guide using the contact details below.
Security
Costa Guide uses reasonable technical and organizational measures to protect data. However, no digital system, website, app, network or transmission method is completely secure.
Costa Guide cannot guarantee absolute security.
International transfers
Some service providers, tools, affiliate networks or technical partners may process data outside your country or outside the European Economic Area.
Where required, Costa Guide aims to use appropriate safeguards for international data transfers.
Changes to this Privacy Policy
Costa Guide may update this Privacy Policy from time to time. The latest version applies when you use the platform.
Contact
For privacy questions or requests, contact HostRev Solutions (trading as Costa Guide) at info@costaguide.co.
HostRev Solutions
Trading as Costa Guide · Eenmanszaak (sole proprietorship)
2e Wormenseweg 75, 7331 VD Apeldoorn, Nederland
KvK: 42073239
Email: info@costaguide.co